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List of Articles رضایت Open Access Article Abstract Page Full-Text 1 - تأثیر ویژگی¬های خدمات بر کارکنان و مشتریان (مورد مطالعه: هتلهای پارسیان اصفهان) Open Access Article Abstract Page Full-Text 2 - Factors Affecting satisfaction and support of tourism in rural areas (Case study: Masjedsoleiman, Andika, and Lali Counties) alireza ahmadi Open Access Article Abstract Page Full-Text 3 - The effect of tourists’ self-concept on satisfaction and their intention to recommend the tourist destination )Case study: Mashhad, Chalidarreh Dam( Open Access Article Abstract Page Full-Text 4 - The Effect of Perceived Service Quality, Satisfaction and Trust of Health Tourists on Their Revisiting and Reusing the Hospitals and Open Access Article Abstract Page Full-Text 5 - The Impact of Co-branding Elements on Customers’ Satisfaction and Loyalty in Chain Restaurants in Tehran Jafar Ahangaran رضا اصلاني Open Access Article Abstract Page Full-Text 6 - Stereotype imaginations influencing pilgrims’ social trust toward people of Mashhad fateme eshaghi Mohammad مظلوم خراسانی ali akbar majdi Open Access Article Abstract Page Full-Text 7 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz jafar bahari Sadegh Salehi Marjan Bazleh Open Access Article Abstract Page Full-Text 8 - Social Capital and Loyalty of Pilgrims from Isfahan to Sarshur Neighborhood in Mashhad neda eidgahian kaseb Mozhgan Azimi Hashemi Open Access Article Abstract Page Full-Text 9 - Psychological Carrying Capacity and Lake Beach Management in Zayanderud Dam Kamran Shayesteh Zahra Sheikhi Alireza Ildoromi Open Access Article Abstract Page Full-Text 10 - Investigating the Effect of Smart Tourism Technologies’ Select Factors on the Satisfaction of Using Technology in Travel: A Case Study of Yazd Visitors Hashem Reisi amirreza konjkav monfared elahe hosseini 10.52547/journalitor.35654.10.20.21 Open Access Article Abstract Page Full-Text 11 - The effect of moderating cultural congruence on the relationship between internal marketing activities and employee satisfaction (Case study: Tourism staff in the western Iran, Iraq and Turkey) Fakhrodin Maroofi Open Access Article Abstract Page Full-Text 12 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels jafar bahari mehdi karoubi Shahla Bahari 10.52547/journalitor.35756.10.20.157 Open Access Article Abstract Page Full-Text 13 - The Impact of Crowding on Tourist Satisfaction in Urban Destinations: A Case Study of Tabriz Bazaar Abolfazl Haghverdizadeh Naser Sanoubar Akbar Ghasemi Saeedeh Khani Open Access Article Abstract Page Full-Text 14 - Designing a model to control deviant behavior among hotel staff with respect to perceived organizational support, burnout and job satisfaction Shahed Zandipak Rabeah Zandipak* 10.52547/journalitor.36038.10.20.275 Open Access Article Abstract Page Full-Text 15 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels jafar bahari Shahla Bahari 10.52547/journalitor.36165.9.18.0 Open Access Article Abstract Page Full-Text 16 - Perceived Authenticity, Satisfaction, Revisiting, Cultural Heritage Tourism, Kourd House, Sanandaj akbar pourfaraj sasan ahmadi 10.61186/journalitor.36228.11.24.1 Open Access Article Abstract Page Full-Text 17 - Investigating the effect of psychological capital on organizational resilience during the outbreak of Covid-19 (Case study: Mashhad hotels) davood ghorbanzadeh Javad Agha mohammadi 10.52547/journalitor.36276.10.19.167