شناسایی عوامل مؤثر بر پیاده سازی اینترنت اشیاء برای هوشمندسازی مقاصد گردشگری با رویکرد آینده¬پژوهی (مورد مطالعه: استان فارس)
محورهای موضوعی : مطالعات اجتماعی و گردشگری، جامعه شناسی گردشگری
خدیجه کاوه
1
(کارشناس ارشد مدیریت کسب¬وکار، دانشکده اقتصاد، مدیریت و علوم اجتماعی، دانشگاه شیراز، شیراز)
مریم نکوئی زاده
2
(استادیار بخش مدیریت، دانشکده اقتصاد، مدیریت و علوم اجتماعی، دانشگاه شیراز-شیراز- ایران)
مسلم علیمحمدلو
3
(دانشیار بخش مدیریت، دانشکده اقتصاد، مدیریت و علوم اجتماعی، دانشگاه شیراز- شیراز- ایران)
کلید واژه: اینترنت اشیاء, مقصد گردشگری هوشمند, آینده پژوهی, سناریونویسی, فارس,
چکیده مقاله :
استان فارس یکی از قطب¬های مهم گردشگری ایران می¬باشد. بنابراین توجه ویژه به گردشگری و استفاده از فناوری اینترنت اشیاء در آن، می¬تواند امکانات مناسب و خوبی را برای افزایش رفاه گردشگران در مقاصد گردشگری استان، فراهم آورده، همچنین نرخ ورود آن ها را به مقاصد گردشگری افزایش دهد. در این راستا، هدف مطالعه حاضر، پیش بینی و شناسایی مهم¬ترین عوامل مؤثر و تدوین آینده های باورکردنی و مطلوب، در راستای پیاده¬سازی اینترنت اشیاء برای هوشمندسازی مقاصد گردشگری استان فارس است. باتوجه به ماهیت کاربردی مطالعه، داده ها بااستفاده از روش¬های مرورسیستماتیک ادبیات، مصاحبه و پرسشنامه جمع آوری شده و با کمک میک مک و سناریویزارد، مورد تجزیه و تحلیل قرار گرفتند. نتایج روش میک مک نشان داد که 14 متغیر کلیدی بر پیاده سازی اینترنت اشیاء برای هوشمندسازی مقاصد گردشگری استان فارس، نقش اصلی دارند. با کمک سناریوویزارد نیز، 2 سناریوی قوی، 1548 سناریوی ضعیف و 9 سناریوی با سازگاری بالا به دست آمد. مبنای این پژوهش 9 سناریو با سازگاری بالا قرار گرفت. این سناریوها نشان دادند که، وضعیت آینده گردشگری استان فارس بیشتر ادامه دهنده شرایط فعلی و روند تغییرات کند و آرام و احتمال کم برای پیاده¬سازی اینترنت اشیاء در آن خواهد بود. در نهایت متناسب با سناریوهای بدست آمده و برای رسیدن به شرایط مطلوب، استراتژی¬هایی ارائه شد. نتایج پژوهش، به فعالان حوزه گردشگری کمک می¬کند تا با یک برنامه¬ریزی بلندمدت بتوانند زمینه را برای ورود فناوری¬هایی همچون اینترنت اشیاء به گردشگری فراهم کرده و به رشد و توسعه آن کمک کنند.
Fars province is one of the main hubs of tourism centers in Iran. Therefore, paying special attention to tourism in the province and using Internet-of-things technology in its tourism management can provide suitable facilities for improving the welfare of its visiting tourists, thus increasing the visiting rate of its tourist destinations. In this regard, the present study sought to predict and identify the most important factors involved in applying the Internet of Things technology to the Smartization of tourist destinations in Fars province and to develop feasible desirable future scenarios thereof. To this end, the required data for this applied study were collected by conducting interviews, administering questionnaires, and carrying out a systematic review of related literature. Finally, the collected data were analyzed by the Scenario Wizard software using the MICMAC method. The results of the MICMAC analysis revealed the main role of 14 key variables in the application of the Internet of Things technology to the Smartization of tourist destinations in Fars province. On the other hand, two strong scenarios, 1548 weak scenarios, and nine scenarios with high compatibility were obtained using the Scenario Wizard software. Accordingly, the study used the aforementioned nine high-compatibility scenarios, finding that the future of tourism in Fars province would be similar to the current circumstances. It was also found that the trend of changes in the status of tourism would be slow and that the chances of applying the Internet of Things technology to the province’s tourism destinations would be low. Finally, based on the obtained scenarios, the study proposed some strategies to achieve the desired results in smart tourism. Therefore, the results of the current study could help tourism professionals prepare the ground for the application of state-of-the-art technologies such as the Internet of Things to tourism and thus develop the field through setting long-term plans.
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