اثر اصالت ادراک شده بر رضایت و قصد بازدید مجدد گردشگران (مورد مطالعه: موزه مردم شناسی خانه کرد سنندج)
محورهای موضوعی : مطالعات اجتماعی و گردشگری، جامعه شناسی گردشگری
اکبر پورفرج
1
*
,
ساسان احمدی
2
1 - دانشیار گروه مدیریت جهانگردی،مدیریت جهانگردی
2 - دانشجوی دکترای گردشگری، دانشگاه علامه طباطبائی، تهران، ایران
کلید واژه: اصالت ادراک شده, رضایت, بازدید مجدد, گردشگری میراث, خانه کرد, سنندج,
چکیده مقاله :
بسیاری از صاحب نظران و محققان بر این باورند که گردشگران رنج سفر را برای دیدن و تجربه اصالت در جغرافیایی دورتر از محل اقامت خود، تحمل می کنند، با این حال هنوز مطالعات تجربی محدودی این موضوع را بررسی کرده اند. هدف اصلی این پژوهش بررسی نقش اصالت ادراک شده بر رضایت و قصد بازدید مجدد گردشگران است. بنابراین با توجه به ادبیات تحقیق، اصالت ادراک شده به سه گروه اصالت عینی، اصالت ساختاری و اصالت وجودی تقسیم شده است. مطالعه موردی این تحقیق موزه مردم شناسی خانه کرد سنندج است. به طور کلی224پرسشنامه معتبر جمع آوری شد و داده‌ها با استفاده از نرم افزار اس پی اس اس و آموس از طریق روش تحلیل عاملی و مدل‌سازی معادلات ساختاری با حداقل مربعات جزئی مورد تحلیل قرار گرفته است. نتایج تحقیق نشان می‌دهد که اصالت عینی، ساختاری و وجودی به طور مثبتی بر رضایت گردشگران تأثیر گذار بوده است. و به غیر از اصالت ساختاری، اصالت عینی و وجودی اثر مثبتی بر قصد بازدید مجدد گردشگران دارند. و در نهایت رضایت گردشگران نیز اثر مثبتی بر قصد بازدید مجدد آنها داشته است.
While many scholars believe that tourists take the trouble to visit authentic destinations away from their place of residence, few studies have so far been conducted in this regard. Therefore, this study sought to investigate the role of perceived authenticity on tourists' satisfaction and revisiting intention. To this end, perceived authenticity was divided into objective, structural, and existential categories based on the analysis of the related literature review. Moreover, the study was conducted in the Kourd House Ethnology Museum of Sanandaj. On the other hand, to collect the required data, a valid questionnaire was administered to 224 tourists who visited the place. Finally, the collected data were analyzed through SPSS20 software using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicated that objective, structural, and existential authenticity positively influenced tourists’ satisfaction. However, it was merely the objective and existential authenticity that exerted a positive effect on the tourists’ intention to revisit the place. Moreover, tourists’ satisfaction was also found to have a positive influence on their revisiting intention.
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