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        1 - Investigating the Pattern of Behavioral Factors in Accessible Tourism Development for People with Physical Disabilities: A Case Study of Tehran City
        mehdi karoubi Mahmood Ziaee Nazanin Fekrizad
        Participating in tourism activities is the undeniable right of all society members, including people with disabilities. However, sometimes factors related to people with disabilities or inappropriate social environment for acceptance of these people as community members More
        Participating in tourism activities is the undeniable right of all society members, including people with disabilities. However, sometimes factors related to people with disabilities or inappropriate social environment for acceptance of these people as community members prevent them from participating in tourism activities. In this regard, this study sought to identify such factors (under the title of behavioral factors) and investigate their role in the development of accessible tourism for people with physical disabilities, using a mixed-methods approach in two stages of qualitative (identifying the behavioral indicators and factors through interviews with experts in the field of tourism and disability) and quantitative (designing a questionnaire based on the indicators obtained from the qualitative stage and distributing them among tourists with disabilities in Tehran). The first stage was conducted using the content analysis method and Maxqda2018 software. The partial least squares method and SmartPLS3 software were used at the second stage. The results of the study indicated that the two main categories of behavioral factors, i.e., "Personal factors" (personal characteristics of people with disabilities and their perception of interaction with the environment) and "interpersonal factors" (public responsibility towards people with disability, community education, the dependency of people with disability on another person's assistant along with the development of positive feelings in these people) affected the development of accessible tourism for people with physical disabilities. Manuscript profile
      • Open Access Article

        2 - Investigating Value Creation Framework through Tourism Services' Integrated Electronic Supply Chain
        Ozra Azizi hamid Reza Zargham Broujeni Mahmood Ziaee Mohammad Taghi Taghavifard
        Supply chains have evolved over time from improving supply-side processes to meeting customer needs and value chains. The fact that the tourism industry's customers want to get an integrated product requires an interactive framework for value creation among different st More
        Supply chains have evolved over time from improving supply-side processes to meeting customer needs and value chains. The fact that the tourism industry's customers want to get an integrated product requires an interactive framework for value creation among different stakeholders, the realization of which has always faced some barriers. As the Internet and the development of the tourism's electronic supply chain provide an interactive platform for integration, this study sought to identify the factors involved in the integration of the supply chain and to find out how to create value through the chain. To this end, a framework was proposed based on the categories, sub-categories, and concepts presented in previous studies using the meta-synthesis method. Having reviewed 175 abstracts, t119 items were examined in terms of the Critical Assessment Skills Program checklist, and 35 items were investigated in terms of their content. The study's findings indicated that different types of internal and external drivers and barriers affected the macro environment, chain, and different aspects of internal integration, suppliers (external), and customers. Therefore, it could be argued that the integration of the supply chain and co-creation of value leads to value creation for all stakeholders and that the electronic supply chain provides the interactive grounds for integration, co-creation, and value creation. Manuscript profile