Discovering the components of social responsibility for ecolodge managers in Iran
Subject Areas :Sadegh Kazemian 1 , Gholamreza Malekzadeh 2 * , Mahdi Farahi 3 , Alireza Khorakian 4
1 - Ferdosi University
2 - Ferdosi University
3 - Ferdosi University
4 -
Keywords: Social Responsibility#Family Dimensions#Ecolodge,
Abstract :
Ecolodge are one of the new topics in global tourism, social responsibility in the tourism industry and these resorts have created attractions for individuals and organizations. The purpose of this study is to explore the components of social responsibility in ecotourism resorts in the country. This research has an interpretive philosophy, inductive approach, qualitative method and data-based strategy with an apparent approach. It analyze by Glaser coding method. The study population was the country's eco-tourism resorts, the quality treasury of the country's first-class resort managers, academic experts and senior officials of the country's tourism management. The study sample was 25 of these people. This research conduct from June 2019 to April 2020. In the theoretical coding stage, the extracted components and categories conceptualize based on the "dimensions" family. The results showed that social responsibility in ecotourism resorts includes 6 components and 23 categories. These components include community-based culture, law, community-based business, environmental attention, benevolence, and accountability to internal stakeholders. Each of these components helps managers understand what features they should focus on in eco-lodges in order to better implement social responsibility.
احسانی، افسانه. (1394). اکوتوریسم؛ راهی برای گرشگری پایدار. تهران: مهکامه.
امیدوار، علیرضا. (1387). کارگاه آموزشی ترویجی ارتقای مسئولیت اجتماعی شرکت‌ها پیشنیاز اجرای سیاست‌های کلی اصل 44، مرکز ترویج مسئولیت اجتماعی شرکت‌ها. تهران.
خنیفر، حسین؛ میرزایی، نقی؛ پریشانی، علی و پوربهروزان، علی. (1397). آسیبشناسی پژوهش‌های داخلی در زمینه مسئولیتپذیری اجتماعی با رویکرد فراترکیب. فصلنامه علمی پژوهشی مدیریت سازمان‌های دولتی. 6 (3). 83-98.
رویایی، رمضانعلی؛ مهردوست، حسین. (1388). بررسی نقش مدیران فرهنگی در ارتقای مسئولیت اجتماعی. پژوهش‌نامه علوم اجتماعی. 3 (3). 43-59.
موجودی، امین؛ درزیان‌عزیزی، عبدالهادی و قاسمی، پریا. (1393). بررسی تأثیر مسئولیتپذیری سازمان به وفاداری مشتریان (بانک پاسارگاد اهواز). مدیریت بازاریابی. 22. 99-116.
وثوقی، لیلا و شمسی ماربینی، نرگس. (1395). ارزیابی عوامل مؤثر بر موفقیت اقامتگاه‌هاي سبز. فصلنامه مطالعات مدیریت گردشگري. 10 (32). 67-87.
یگانه، یحیی و برزگر، قدرت اله. (1397). ارائه مؤلفه‌ها و شاخص‌های بعد اجتماعی مسئولیت شرکت‌ها و وضعیت موجود آن در ایران. فصلنامه مطالعات توسعه اجتماعی- فرهنگی. 2 (1). 209-234.
Bahadır BİRİM. (2016). Evaluation of corporate social responsibility and social media as key source of strategic communication. 12th International Strategic Management Conference. Procedia - Social and Behavioral Sciences, October, Antalya, Turkey, 235
Becerra, M. (2010). the theory of firm for strategic management. Economic value analysis. Cambridge university press.
Boğan, E., Türkay, O., & Dedeoğlu, B. B. (2018). Perceived corporate social responsibility and job satisfaction: The mediator role of organizational identification. International Journal of Business and Management Studies, 10 (2), 51–67.
Bucur, M., Mocia,S. Ardelean, F. Otel,C.C. (2019). The importance of Corporate Social Responsibility among organizations in the centre Development Region of Romania. The 12th International Conference Interdisciplinarity in Engineering, INTER-ENG, October, Tirgu Mures, Romania.
Carroll, A. B. (1999). Corporate Social responsibility – evolution of a definitional construct. Business and Social, 38 (3), 21-34.
Conesa, I. M., Acosta, M., & Manzano, M. (2016). Corporate social responsibility and its effect on innovation and firm performance: An empirical research in SMEs. Journal of Cleaner Production, 142, 2374-2383.
Gursoy, D., Ouyang, Z., Nunkoo, R., & Wei, W. (2019). Residents’ impact perceptions of and attitudes towards tourism development: A meta-analysis. Journal of Hospitality Marketing & Management, 28(3), 306-333.
Gjolberg, M. (2009). The Origin of Corporate Social Responsibility: Global Forces or National Legacies. Socio-Economic Review, 7, 605–637.
Glaser, B. G. (1978). Theoretical sensitivity: Advances in the methodology of grounded theory: , Mill Valley: Sociology Press, USA.
Glaser, B. G. (1998). Doing grounded theory: Issues and discussions. Mill Valley: Sociology Press, USA.
Glaser, B. G., & Hon. (2005). Staying open: the use of theoretical codes in grounded theory The Grounded Theory Review, 5 (1), 1-20.
http://groundedtheoryreview.com/2005/11/21/1487/.
Gursoya, D., Boğanb, E., Dedeoğluc, B., Çalışkanb., C. (2019). Residents' perceptions of hotels' corporate social responsibility initiatives and its impact on residents' sentiments to community and support for additional tourism development, Journal of Hospitality and Tourism Management, 39, 117–128
Macerinskiene, I., & Balciunas, A. (2015). The evidence of social responsibility in foreign exchange brokers’ activities. Procedia-Social and Behavioral Sciences, 213, 552-556.
Méndez, J. D. M., & Rodríguez, R. S. (2016). A profile of corporate social responsibility for mining companies present in the Santurban Moorland, Santander, Colombia. Global Ecology and Conservation, 6, 25-35.
Kim, J., & Lee, C. K. (2018). Effects of CSR, responsible gambling, and negative social impacts on perceived benefits and quality of life in gaming communities. Tourism Economics, 1–20.
Kotler, P., & Lee, N. (2004). Corporate social responsibility: Doing the most good for your company and your cause. New Jersey: John Wiley & Sons Inc.
Lee, C. K., Kim, J. S., & Kim, J. S. (2018). Impact of a gaming company's CSR on residents' perceived benefits, quality of life, and support. Tourism Management, 64, 281–290.
KadłubeNa, M. (2015). The essence of corporate social responsibility and the performance of selected company. Procedia-Social and Behavioral Sciences, 213, 509-515.
SAFWAT, A. M. (2015). Corporate Social Responsibility: Rewriting the relationship between business and society.International Journal of Social Sciences.IV(1).p. 86-98.
Moura-Leite, R. C., Padgett, R. C. & Galan, J. I. ( 2012). Is social responsibility driven by industry or firm-specific factors. Management Decision. 50 (7),1200-1221
Numanoğlu, E., & Güçer, E. (2018). In terms of local people, the Cittaslow movement perception: The case of Perşembe. Journal of Multidisciplinary Academic Tourism, 3 (2), 11–22.
Perez, A., & Rodriguez B. I. (2014 ). Customer CSR expectations in the banking industry. International Journal of Bank Marketing, 32 (3), 223-244.
Su, L., Huang, S. S., & Pearce, J. (2018b). How does destination social responsibility contribute to environmentally responsible behaviour? A destination resident perspective.Journal of Business Research, 86, 179–189.
Su, L., Huang, S., & Huang, J. (2018a). Effects of destination social responsibility and tourism impacts on residents' support for tourism and perceived quality of life. Journal of Hospitality & Tourism Research, 42 (7), 1039–1057.
Su, L., Wang, L., Law, R., Chen, X., & Fong, D. (2017). Influences of destination social responsibility on the relationship with residents and destination economic performance. Journal of Travel & Tourism Marketing, 34 (4), 488–502.
Wells, V. K., Manika, D., Gregory-Smith, D., Taheri, B., & McCowlen, C. (2016). Heritage tourism, CSR and the role of employee environmental behavior. Tourism Management, 48, 399-413.
Zhu , Y. Guo, J. Wei, M. (2019) Construction of Social Responsibility Engineering System for Manufacturing Enterprise. 14th Global Congress on Manufacturing and Management (GCMM-2018), Brisbance, Australia.